Refund & Transfer Policies 2021

Refund Policy

As we are a charity event serving the local community please understand that once an entry has been accepted, we are not in a position to provide a refund should you choose to withdraw from the event of your own choice.

Is it possible to obtain a refund if the event is cancelled?

Deferment or refund options will be available if our event is cancelled due to COVID-19 restrictions otherwise, our Refund  Policy applie

Can I change my registration to another event category? 

Yes, changes to your entry can be made via your original registration email. Simply sign in and go to Event details and click on green EDIT button- press CHANGE button (right hand side)  and simply select new distance. Please note if you originally signed up to a team event and wish to go to individual event you’ll need to CONTACT event organiser.  No refunds on distance downgrades and upgrading only pay difference of entry fee. 

Can I transfer to another person? 

Yes, however due to not being able to edit personal details on your original entry you’ll need to contact event organiser.  

Letitia@riverrun100.com.au – Strictly no transfers after 11th Aug 2021 No Fees to change.